You will need to establish a DS Logon account by creating a username and password at the following website. All active duty personnel have a record of care established in MHS GENESIS during inprocessing at Joint Base Lewis-McChord, Wash.Ģ. This can be as simple as filling a prescription at Naval Hospital Bremerton, having an appointment with your provider in the clinic, or visiting the Madigan Emergency Department. You need to have accessed care at a site using MHS GENESIS. There are two pre-requisites for accessing the MHS GENESIS Patient Portal:ġ. *The MHS GENESIS Patient Portal replaces TRICARE Online secure messaging, and RelayHealth, while you receive care at Madigan Army Medical Center. It's available on your computer, tablet or smartphone. It gives you secure access to your electronic medical record 24/7, and allows you to reach out to your Madigan health care team when and where it’s convenient for you. The MHS GENESIS Patient Portal puts you in control of your health care. Sponsors must register eligible family membersįor more information about registering in DEERS, click here As a valued patient at Madigan, you will enjoy: Online Access: The MHS GE NESIS Patient Portal.Sponsors are automatically registered in DEERS.You need to register in DEERS to get TRICARE. DEERS is a database of information on uniformed services members (sponsors), U.S.-sponsored foreign military, DoD and uniformed services civilians, other personnel as directed by the DoD, and their family members. *Defense Enrollment Eligibility Reporting System (DEERS)Īre your dependents enrolled? You must be registered in the Defense Enrollment Eligibility Reporting System (DEERS) to get your TRICARE benefit. Please contact Health Net Federal Services at (844) 866-9378 to enroll to a Madigan primary care clinic.įor any additional questions, please call (253) 968-1145, and press option #3. If you live more than 30 minutes away, but less than 100 miles from a Madigan primary care clinic, you also have the option of enrollment to Madigan. To enroll, call Health Net Federal Services at 1-844-866-WEST (9378), Monday through Friday, 5:00 a.m.–9:00 p.m. If you choose to enroll into TRICARE Prime and live within a 30-minute drive to a Madigan primary care clinic, we will assign a Madigan primary care manager (PCM) closest to your residence. Important Phone Numbers Health Net Federal Services:īeneficiary Counseling & Assistance Coordinators:Įnroll soon! Without enrollment, you will not have coverage. Whether you and your family are just arriving to your new assignment here in the Pacific Northwest or are coming home to Madigan Army Medical Center from local civilian care, we are pleased you and your family are becoming our valued patients in one of our Patient Centered Medical Home primary care clinics.Īs a Madigan patient, we will provide you and your family a full range of comprehensive, safe, quality care as an engaged and empowered member of your health care team in a Patient Centered Medical Home environment promoting and improving your health and wellness.
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